Effective Date: 29.11.2024
Who We Are
Axxavi.com is an AI music artist website dedicated to promoting and selling music. Our site address is https://www.axxavi.com. For privacy concerns, you can reach us at:
- Email: info@axxavi.com
What Personal Data We Collect and Why We Collect It
We collect both personal and non-personal data from users to provide better services, improve user experience, and manage transactions.
a. Personal Data
We may collect the following personal data from users:
- Name
- Email address
- Billing and shipping address
- Payment details (processed by third-party payment providers)
- Account preferences and purchase history
This information is collected for:
- Managing music purchases and transactions.
- Sending updates or promotions with your consent.
- Providing customer support.
- Improving user experience and services on Axxavi.com.
b. Technical Data
We may also collect technical data such as:
- IP address
- Browser type and version
- Device and operating system details
- Usage data from cookies
This data is collected to analyze website performance, enhance functionality, and ensure security.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media
If you upload images or media files to the website, please note that these files may be accessible publicly. Be cautious when uploading images that contain embedded location data (EXIF GPS).
Contact Forms
When you submit a contact form on Axxavi.com, we collect your name, email address, and message content. This data is stored for up to 6 months for customer service purposes but is not used for marketing unless consent is provided.
Cookies
We use cookies to:
- Save your preferences.
- Analyze site usage.
- Ensure smooth functionality during your visit.
Specific cookies in use include:
- Session cookies: To manage logged-in sessions.
- Analytics cookies: To track website performance.
- Marketing cookies: For personalized ads and promotions.
You can manage or disable cookies via your browser settings, but some functionality on the website may be affected.
Analytics
We use [Insert Analytics Provider] to monitor traffic and user behavior on Dlexxa.com. Data collected includes anonymous visitor data like page views, time spent on site, and geographic location. You can opt out of analytics tracking by contacting us.
Who We Share Your Data With
We share user data with the following third parties for the purposes of payment processing, service provision, and marketing:
- Payment Processors: [Insert Payment Processor] for handling transactions.
- Email Marketing Services: [Insert Provider] for sending newsletters and promotions.
- Analytics Providers: [Insert Analytics Provider].
Each third-party provider follows strict data protection practices. Links to their privacy policies are available upon request.
How Long We Retain Your Data
We retain personal data for as long as necessary for the purposes outlined in this policy:
- Contact form entries: Stored for 6 months.
- Analytics data: Retained for 12 months.
- Customer purchase records: Stored for 7 years to comply with legal requirements.
What Rights You Have Over Your Data
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccuracies.
- Request deletion of your data where applicable.
- Opt out of receiving marketing communications.
To exercise these rights, please contact us at axxavi.com.
Where Your Data Is Sent
For users in the European Union, data collected through Dlexxa.com may be transferred and processed outside the EU. These transfers are protected by agreements adhering to GDPR standards, such as Privacy Shield or contractual clauses.
How We Protect Your Data
We use several measures to protect your personal data:
- Encryption: Your data is encrypted during transmission using SSL.
- Security measures: Our site employs firewalls and secure payment gateways.
- Access control: Only authorized personnel can access sensitive data.
What Data Breach Procedures We Have in Place
In the event of a data breach, we have protocols for internal reporting and external notification. Affected users will be informed within 72 hours of any confirmed breach involving their personal data.
What Third Parties We Receive Data From
If you log in via social media platforms or use third-party services such as streaming platforms, we may receive data related to your profile and activity, which will be used in accordance with this Privacy Policy.
What Automated Decision Making and/or Profiling We Do with User Data
Axxavi.com may use automated profiling to provide personalized recommendations and marketing based on your browsing and purchase history. You have the right to opt out of such profiling by contacting us at info@axxavi.com.
Industry Regulatory Disclosure Requirements
We comply with all relevant data protection regulations, including GDPR (for European users) and other applicable privacy laws.
Contact Information
For privacy-related inquiries or concerns, you may contact our Data Protection Officer:
- Email: info@axxavi.com
This Privacy Policy will be updated as necessary to reflect changes in our practices or regulatory requirements. Please review this page periodically for updates.