Customer Service

Delivery

Processing time

The time we need to prepare an order for dispatch varies. We will always aim to dispatch your order the next working day.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping

We use the Royal Mail for all orders in Europe and the rest of the world.

Delivery in the UK will be first class.

Quoted delivery times for international orders are 5 – 14 days.

We have free worldwide delivery on all orders.

Payment options

PayPal and Stripe

Returns & exchanges

We gladly accept returns, exchanges and cancellations

Contact us within: 14 days of delivery at help@axxavi.com

Send items back within: 30 days of delivery

Request a cancellation: before item has been dispatched by contacting us at help@axxavi.com

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For any further inquiries please contact us at help@axxavi.com